Street address: 24-26 Lyndarum Drive, Epping VIC 3076
Phone: 03 8402 0400
Fax: 03 8402 0409
Website: efmsc.com.au
| Monday–Thursday | 9:00 am–5:00 pm |
| Friday | 9:00 am–4:00 pm |
| Saturday | 10:00 am–2:00 pm |
| Sunday | Closed |
| Public Holidays | Closed |
When the practice is closed, patients can access medical care through our accredited after-hours medical service.
After-hours provider: DoctorSquare Pty. Ltd.
Telephone: 13SICK (13 74 25)
For a medical emergency, please call 000.
Onsite Dorevitch Pathology collection centre:
Monday–Friday: 9:00 am–2:00 pm
Saturday: 10:00 am–1:00 pm
- The practice operates under a mixed billing model. An out-of-pocket fee of $30.00 may apply to consultations for patients who were previously bulk-billed.
- Bulk billing continues to apply for eligible patients, including children under 16 years of age and Health Care Card or Pension Card holders, for most consultation types.
- Full payment is required on the day. Debit card or EFTPOS payments are accepted; cash payments are not accepted.
- Medicare rebates are processed at the time of payment and returned to the bank account registered with Medicare.
- A $30.00 cancellation fee applies to non-attendance or cancellations within 24 hours.
At EFMSC, we aim to improve your wellbeing across all ages and stages of health and life. Our doctors and staff work hard to make sure our patients are healthy and happy.
- General Practice
- Diabetic Management
- Asthma Management
- Mental Health / Psychology
- Pain Management
- Wound Clinic
- Home Medication Review
- Leg Doppler
- Pre-Employment Medicals
- Travel Vaccinations
- Childhood Immunisations
- Care Plans
- Health Assessments
- Men’s Health
- Women’s Health
- ECG
- Spirometry
- Pathology
Dr. Ammar Shah (GP)
BSc, MBBS, FRACGP, Grad Dip Rural General Practice
Languages spoken: English, Urdu, Punjabi, Hindi
Dr. Khurram Ajaz (GP)
MBBS, FRACGP, FARGP
Languages spoken: English, Urdu, Hindi
Dr. Muhammad Tariq (GP)
MBBS, FRACGP, Dip Dermatology, DCH
Languages spoken: English, Arabic, Urdu, Punjabi, Hindi
Dr. Erum Meraj (Female Doctor, GP)
MBBS, FRACGP
Languages spoken: English, Urdu, Hindi
Dr. Rizwan Akhtar
MBBS, FRACGP
Languages spoken: English, Punjabi, Sindhi, Urdu, Hindi
Bareah Aboushamat (Psychologist)
Languages spoken: English, Arabic
Samuel Youssef (Physiotherapist)
Languages spoken: English, Arabic
Ms. Manmeet Kaur (Dietitian)
M.Diet, B.ASc
Languages spoken: English, Urdu, Punjabi, Hindi
Patient health information is collected, used, held and disclosed to provide safe and effective healthcare. Records are accessed only by authorised staff who require the information for patient care and approved practice activities.
Patients may request access to or correction of their personal information by contacting the Practice Manager. Information is stored securely using appropriate access controls, security tools and backups.
For the complete policy, see the Privacy Policy.
EFMSC welcomes feedback from patients, carers and visitors. Feedback or complaints may be provided in person to reception or the Practice Manager, by telephone on 03 8402 0400, by email to eppingfmsc@gmail.com, or in writing to the Practice Manager.
Complaints are treated seriously, respectfully and confidentially. Making a complaint will not adversely affect care or treatment.
If you are not satisfied with the outcome, you may contact the Health Complaints Commissioner Victoria on 1300 582 113 or visit hcc.vic.gov.au.
See the Feedback and Complaints Policy.
Wheelchair access is available, with designated disabled parking spaces and a disabled toilet.
In-person appointments
Appointments can be booked by calling reception on 03 8402 0400, through the online booking system, or through Healthengine. Patients may request their preferred GP.
Telehealth appointments
Telephone telehealth consultations may be available to existing patients where clinically appropriate and subject to GP availability.
Walk-in and unbooked patients
Routine walk-in consultations are not available. Patients requiring urgent medical attention should call 03 8402 0400 so the urgency can be assessed and an appropriate appointment arranged. For a medical emergency, call 000.
It is the policy of this surgery not to inform or acknowledge results over the phone. Please see your GP to discuss your results. Urgent matters and patient health reminders are dealt with according to clinical priorities and recall policies.
Telephone, email and SMS communication are used where appropriate. Email is not monitored continuously and must not be used for emergencies or urgent medical matters. Routine emails are generally reviewed within 48 hours. Patients should telephone the practice for urgent assistance; in a medical emergency, call 000.
See the Communication with Patients Policy.
Please notify the practice if you cannot attend an appointment. A $30.00 cancellation fee applies to non-attendance or cancellations within 24 hours.
Extended consultations must be booked and may be required for formal medical examinations, full check-ups, pap smears, surgical procedures or other matters requiring additional time.
New patients are welcome at our practice.
Patients requiring urgent medical attention should call the practice, where possible in advance. Patients will be triaged and an appointment arranged according to urgency. For emergencies, call 000.
Home visits may be available to regular EFMSC patients in exceptional circumstances where clinically appropriate and safe. Requests should be made by calling 03 8402 0400.
For after-hours care, contact DoctorSquare Pty. Ltd. on 13SICK (13 74 25). For emergencies, call 000.
All patients have the right and are encouraged to participate in decisions about their healthcare.
Our practice regularly engages with local health services, specialists, allied health professionals and hospitals to plan and facilitate patient care where required.
If you do not have a Medicare number for your newborn at the time of consultation, you may be charged a consultation fee. Please inform staff once you receive the Medicare card.
- Pap smears
- Paediatric care
- Diabetic care
- Immunisations
- Asthma care
- Mental health
- Men’s and women’s health
- Skin checks
- Weight loss management
- Pregnancy testing
- ECG
- Minor procedures
- Health assessments
- Nurse support
- Physiotherapy
- Pathology
Interpreters can be arranged if required.
EFMSC is committed to protecting the privacy, confidentiality and security of patient health information in accordance with applicable privacy legislation.
Your medical record is confidential and is accessed only by authorised staff who require it for their duties. Patients may request access to or correction of information held by the practice.
Read the complete Privacy Policy.
It is the policy of this surgery not to inform or acknowledge results over the phone. Please see your GP to discuss your results. Urgent matters and patient health reminders are dealt with according to clinical priorities and recall policies.
- Our staff cannot always attend to emails within a timely matter, therefore we kindly request that patients call the practice for any urgent matters and All other email matters will be tended to within 48 hours. Patients may receive a reminder SMS from time to time for appointments. If you don’t wish to receive an SMS reminder please let our reception staff know.
- In addition to this, staff will take messages for the doctors as consultants are not interrupted unless it is an emergency.
- It would be appreciated if you inform the surgery in the event you are unable to keep an appointment. As we have a high demand for our service, we would like to utilise all our resources and offer your appointment time to another patient if possible.
Extended consultations must be booked and may be required for formal medical examinations, full check-ups, pap smears, surgical procedures or other matters requiring additional time.
Patients requiring urgent medical attention should call the practice, where possible in advance. Patients will be triaged and an appointment arranged according to urgency. For emergencies, call 000.
Home visits may be available to regular EFMSC patients in exceptional circumstances where clinically appropriate and safe. Requests should be made by calling 03 8402 0400.
For after-hours care, contact DoctorSquare Pty. Ltd. on 13SICK (13 74 25). For emergencies, call 000.
- All our patients have the right and are encouraged to participate in decisions about their
- Our practice regularly engages with local health services such as specialists, allied health C If required, your GP will provide them with sufficient information to plan and facilitate patient care.
If you do not have a Medicare number for your newborn at the time of consultation, you may be charged a consultation fee. Please inform staff once you receive the Medicare card.
- This surgery is committed to providing quality health care for our patients, and we recognise the importance of ensuring our patients are fully informed and involved in their health
- We are bound by the National Privacy These principles set the standards for the way we handle personal information collected from our patients. A copy of the Privacy Act is displayed in the waiting room. Our staff are bound by strict confidentiality requirements as a condition of their employment.
- When you first attend our surgery, we ask you to fill out a patient-details and consent This will enable us to contact you, your next of kin, or if in case of unavailability of response, leave a message on your answering machine with your permission, for any medical emergencies/reminders/recalls. It also enables us to SMS, write to, or call you with regards to recalls and reminders. You have the option to opt-out of non-urgent recalls and reminders. Please contact the Practice Staff if you wish so.
- We advise that as a patient of this surgery, you have rights of access to any information we hold concerning Should you wish to access this information, please refer to the Freedom of Information (FOI) request under the Freedom of Information Act 1982 (VIC).
- Your medical record is a confidential It is the policy of this surgery to always maintain security of personal health information and to ensure that this information is only available to authorised members of staff.
- To ensure patient confidentiality NO results or acknowledgment of results are given over the You will have signed off on this on your new patient form. Results and ongoing medical care are best discussed in consultation with your doctor.